Heather Mayo

Chief Merchandising Officer Boxed Wholesale

Heather is currently the Chief Merchandising Officer for Boxed.com where she brings over 22 years of merchandising and operations experience in the wholesale club industry. As CMO, she is responsible for the development and execution of all merchandising strategies and initiatives to deliver the optimal product assortment for the customers of Boxed. She also has responsibility for replenishment and quality control to further optimize the customer experience.
Prior to joining Boxed, Heather spent 12 years with Sam’s Club where she was SVP, Operations for the West Division with responsibility for 320 clubs, across 28 states, employing 54,000 associates. She also spent over eight years in merchandising as a Vice President, Divisional Merchandise Manager where she had responsibility for 14 different categories representing both food and general merchandise categories.
Prior to joining Sam’s, Heather was an Associate Partner in business strategy consulting with the Business Innovation Services division at IBM. In this capacity, she provided business advice and counsel to c-level executives of Fortune 500 companies.
Heather was recently recognized by Retail Leader as one of “17 Leaders to Watch in 2017 in Technology and Innovation.”