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NACDS Institute – Optimizing Care: Technology, Automation and Pharmacy Technicians

San Diego Convention Center, Room 4

As we shape the future of pharmacy with healthcare services at its core, advancements in technology, automation, and the evolving role of pharmacy technicians will be pivotal to unlocking pharmacists’ capacity to provide higher levels of patient care. This discussion will feature key insights from industry leaders and innovative technology partners on optimizing pharmacies for the future.

 

Steven C. Anderson, FASAE, CAE, IOM

President & CEO
NACDS

Steven C. Anderson FASAE, CAE, IOM is President and Chief Executive Officer of the National Association of Chain Drug Stores (NACDS), a position he assumed in 2007.  He represents and is the chief spokesperson for an industry that has annual sales of more than $1 trillion, employs more than 3.2 million individuals, and works with suppliers and other partners to help meet the health, wellness, and daily needs of patients and consumers across America.  Nearly all Americans (91 percent), live within five miles of a retail pharmacy.

Rick Gates

Senior Vice President and Chief Pharmacy Officer
Walgreen Co. and NACDS Chair

Rick Gates is the Chief Pharmacy Officer at Walgreens, based in Deerfield, Ill. Pharmacy is the foundation of Walgreens business and critical to achieving the company’s vision to reimagine local healthcare and wellbeing for all. As Chief Pharmacy Officer, Rick brings over 25 years of experience as a pharmacist at Walgreens to the organization’s efforts to evolve the future of pharmacy in healthcare, broaden pharmacy services and oversees pharmacy operations. Rick also plays a key role in aligning and advancing the Walgreens pharmacy with the U.S. Healthcare division.

Frank Harvey

Chief Executive Officer
Surescripts LLC

Frank Harvey joined Surescripts as CEO in 2022, having spent more than 35 years in various leadership and investor roles spanning the healthcare technology, pharmacy and pharmaceutical sectors. Recognizing Surescripts' role in helping healthcare heal itself, Frank is committed to innovating and advancing health intelligence sharing that enables clinicians to provide better informed, safer and less costly care for patients.

Kevin Host

SVP, Pharmacy
Walmart

Kevin Host is Walmart’s Senior Vice President of Pharmacy. Prior to joining Walmart, Kevin was the President and COO of Avita, where he led the roll-up and integration of multiple acquired companies focused on providing 340B pharmacy services to patients and providers in the HIV community.

Sara Roszak

SVP, Health and Wellness Strategy and Policy and President of NACDS Foundation
NACDS

Dr. Sara Roszak serves as Senior Vice President of Health and Wellness Strategy and Policy for the National Association of Chain Drug Stores (NACDS) where she oversees policy and strategy that advances the sustainability of retail healthcare and promotes the viability of pharmacy care services. Dr. Roszak is also the President of the NACDS Foundation, a nonprofit charitable organization that improves the health and wellness of people in America through enhanced engagement in groundbreaking research and educational initiatives.

Tom Utech, Pharm.D.

Chief Executive Officer
iA

Thomas Utech, Pharm.D., is a licensed pharmacist and a leading industry expert for Medication Management. Dr. Utech has nearly 20 years of industry experience and extensive experience across pharmacy practice. Tom’s career focus has been on transforming medication management and finding ways for technology to deliver meaningful solutions to pharmacy providers.

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2025 NACDS
Total Store Expo

August 23-25, 2025

San Diego, CA

Register for TSE 2025! Don’t be left out of the biggest, most productive drug, food, and mass market event of the year!