In June of 2025, AARP published the results of its quinquennial study of American Caregivers. This session, based on those findings, will highlight how the growing economic influence of family caregivers and older adults is reshaping the retail, consumer packaged goods (CPG) and pharmaceutical landscape. This session will explore how retailers and brands can tap into the evolving needs, preferences, and spending power of these critical consumer segments.

The Future of AI and Healthcare

The Business Program featured a compelling keynote from Peter Diamandis, MD, on the Future of AI and Healthcare, where he explored how artificial intelligence is exceeding human capabilities and revolutionizing patient care and healthcare delivery.

Featured Speaker:

• Peter Diamandis, MD
  Founder, Executive Chairman, XPRIZE Foundation and Executive Founder and Director, Singular University

Category Management is at a crossroads. Traditional tools and processes, designed decades ago, can no longer keep pace with today’s consumer complexity, competitive intensity, and demand for personalization. In this provocative session, Dr. Brian Harris, the original architect of Category Management, shares how the discipline is being reinvented for the modern retail landscape.

In the face of rising retail theft and operational pressures, retailers are seeking innovative strategies to balance loss prevention with seamless customer experiences. In this session, Dr. Cory Lowe of the Loss Prevention Research Council (LPRC) will challenge the popular but impractical ideal of “frictionless retail” and introduce a more grounded, impactful approach – “friction efficient” retail.

Featured Speaker:

• Cory Lowe, Ph.D., Director of Research, Loss Prevention Research Council (LPRC)